Monday, January 22, 2018
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Case Study- Software Company

The Scenario and Objectives

The objective of this software is to fulfilling the client needs by automating the project allocation and analysis, bug management and employee attendance calculation in the organization. The main end users of this system would be the client and the employees of the organisation. The system would have to be implemented in such a way that it would be relatively simple to its end users.

The System would include messaging services that would enable users to communicate through messages, making inter-office communication less sophisticated. The employees attendance details would be available in the system. Under this environment, the employees would be able to view the status of their attendance for the month. The system would also provide attendance marking facilities for the employees.

With project management option on this system the communication between clients and the organization would be done effectively, with the clients being able to specify their queries and complaints regarding the project specifications etc with the allocated development team quite easily.

The Solution

The system has been designed to function at various locations, with all the information and data being stored at a central database for easy administration.Various reports such as attendance reports, project reports etc provide the relevant information quickly to administration. Attendance reports give the monthly attendance details of the employees which would greatly reduce the burden of HR section. Project report furnishes the working status of an employee and this would be useful for daily allocation and project management.

The Value

The system has been designed to perform efficiently and has been built with features like project progress and allocation, employee details databank, attendance position data etc on an ongoing basis. It also enables the clients to view project status, report the bugs to technical persons who can access and act on the report and fix the bugs quickly. The clients can view the status of the projects and bugs that they have reported, which is a comfortable functionality to have.

Technical Support

No software implementation can be fully satisfactory without technical support. We highly value the satisfaction of our clients. Continuous telephone and online support are available for all our solution installations.

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